Elements and Performance Criteria
- Receive incident response request
- Proceed to incident
- Personnel, equipment and transport resources are dispatched promptly, consistent with the nature of the incident and information available.
- Communication is established and maintained.
- Appropriate route to the incident is followed to minimise response time.
- En route hazards are recognised and negotiated to minimise risk.
- Observations are made en route to assist with incident assessments.
- Multi-vehicle response is conducted in accordance with organisational procedures.
- Arrival at the incident is confirmed according to organisational policies and procedures.
- Assess the incident
- Communications are established in accordance with organisational policies and procedures.
- Initial assessment of the incident is carried out promptly.
- Hazards or potential hazards are assessed and monitored so that they are minimised or controlled.
- Resources are assigned to deal with the incident.
- Need for additional resources is identified and resources are requested in accordance with organisational policies and procedures.
- Actions are taken to protect, secure and preserve incident scene where required.
- Incident potential is assessed and transition to a Level 2 incident is considered.
- Establish and maintain control
- Control and command are established in accordance with legislation, and organisational policies and procedures.
- Incident Action Plan (IAP) appropriate to incident situation is developed based on available information and organisational procedures.
- Strategies and tactics are determined and tasks are allocated to appropriate personnel.
- Incident personnel are briefed clearly, accurately and in a timely manner.
- Relevant incident information is communicated to key stakeholders.
- IAP is implemented, continually monitored, reported on and reviewed in the light of additional information and is communicated in accordance with organisational policies and procedures.
- Appropriate resources are deployed to deal with the incident.
- Response is adjusted in a timely manner.
- Leadership, supervision and team welfare are provided to ensure performance and practice are to operational standards.
- Changes to the IAP are communicated to relevant personnel and organisations.
- Conclude operation
- Supervise post-response activities